You guys, the customer service experience goes SO FAR!!!

Don’t get me wrong…technical skills ARE important and it’s very valuable to educate yourself and improve your skills. I just don’t think it’s the make or break piece of whether or not a client rebooks with...

This was in 2007 and Instagram didn’t exist, so if I was giving advice on how to build a clientele in 2023, it would be to focus heavily on social media! But I think some of these things would still apply today (and notice I didn’t say “how I built a clientele...