New clients made me absolutely panic. Like full anxiety attack mode. When I first started doing hair I would only take new clients on certain days and never on a Friday or Saturday because if they hated their hair my entire weekend would be ruined because I would be obsessing over it...

Meet this week's BCU Featured Stylist! Anna's work caught my eye because it's all so seamless! I also love how she uses her page to educate other stylists and helps to simplify techniques and concepts.

You get back to the chair and somehow your blonde is cooler and a bit muddier than you expected Here are 3 ways to help correct the situation:

MALIBU QUICK FIX: this stuff is magical. You just mix the contents of the packet with water and put it on the hair. It gently softens the tone and...

So your client wants to come in and get just a cut or maybe even just a blowout but you really want to offer them something MORE. Sure, a deep conditioning treatment is an option but what about a 5 step, intensely reparative K18 treatment which will reverse damage? Imagine how special and...

You guys, the customer service experience goes SO FAR!!!

Don’t get me wrong…technical skills ARE important and it’s very valuable to educate yourself and improve your skills. I just don’t think it’s the make or break piece of whether or not a client rebooks with...

Ever started foiling and 45 minutes in you realize you haven’t finished the back of the head and you are just foiling aimlessly?! Asking for a friend

Friends, this used to be me at basically every appointment and I felt lost and confused about why the color was never really what I wanted...

Friends, please let’s normalize the fact that you may have absolutely ZERO clue what in the fuck you’re doing when you graduate from school (and you may still feel this way in the first few years or even longer!). I may sound like a broken record but I will die on this hill

I feel...

Do I usually root melt? Yes, about 99.9% of the time. But in scenarios where I don’t want to, or where I’m doing an express service, I do these 5 things which help to create a soft blend!

zig zag parting
weaving
backcombing
over directing
painting lightener on at an angle

BOARD:...

Going red can be a huge commitment and sometimes clients just don’t know what it really requires. So it’s our job to tell them!

Here's what I would say to a client who wants to go red:

"I love this look! Before we get started I want to discuss the maintenance that will be required to...

This was in 2007 and Instagram didn’t exist, so if I was giving advice on how to build a clientele in 2023, it would be to focus heavily on social media! But I think some of these things would still apply today (and notice I didn’t say “how I built a clientele...

You guys I’ve officially decided that this is the trifecta for seamless blending. I’m willing to guarantee that if you do these 3 things, you will automatically diffuse any line of demarcation and your blend will be softer than ever!
tease
over direct
paint on an angle

I’ve...

When someone wants to book with you but they aren't your ideal client, or you don't specialize in what they're asking for, what do you say?

Finding the right words in this type of situation can be challenging. So here's what I would say:

"What you're wanting is something that's a...